Privacy Policy

PRIVACY POLICY

The Sole Proprietorship Davide Zichichi (collectively “we,” “our”), places the utmost importance on your right to data protection and our legal obligations. This Privacy Policy (hereinafter, the “Policy”) describes how we use the personal data collected through our website (hereinafter, the “Website”).

The personal data you provide is controlled exclusively by the Sole Proprietorship Davide Zichichi, [VAT No. 02656270150; Tax Code ZCHDVD42R13L331C; represented by its owner Davide Zichichi, with registered office at Viale delle Rimembranze di Lambrate 13, 20134, Milan], as the data controller.

1. Personal Data We Collect

   For the purposes described in this Policy, we collect various types of personal data about you, including:

   • Contact information you provide when filling out forms on the Website, including when subscribing to the newsletter or requesting information;
   • Personal data that may be contained in the communications you send us;
   • Personal data collected from third parties, such as data you wish to share with us on publicly accessible social networks (e.g., Facebook, Instagram, etc.) and/or that we may collect from other publicly accessible databases.

   Providing your data is not mandatory, but failure to do so may limit access to certain services.

2. Minimum Age Requirement

   We place great importance on the safety and privacy of children. We do not knowingly collect or use personal data of anyone under the age of sixteen (16) or any age limit set by the legislation of their country of residence. By registering on the Website, you confirm that you have reached the age of majority in your country of residence..

3. How We Use Your Personal Data

   We process your data based on a legal justification (or legal basis). In most cases, the processing of your personal data is justified based on one of the following criteria:

   • The processing is necessary for the performance of a contract or to take steps at your request prior to entering into a contract (e.g., sales contract);
   • The processing is necessary for us to comply with legal obligations;
   • The processing falls within our legitimate business interests, which do not override your interests, rights, or fundamental freedoms. Our legitimate interests may include using customers’ and users’ personal data to conduct and develop our business activities (including standard marketing activities) with current and potential customers and users of the Website, and to establish, exercise, or defend legal claims;
   • The processing is based on your prior explicit consent, such as for targeted and personalized marketing activities.

   Your personal data is processed for the following purposes:

   • Improving and personalizing our products, services, and overall business, for example, by monitoring your product preferences → legal basis: legitimate interest;
   • Conducting data analysis and market research → legal basis: legitimate interest;
   • Communicating with you to respond to your requests or complaints → legal basis: your consent;
   • Sending you commercial communications containing news, information, and updates on our products and services, offers, promotions, and special events that may interest you (via SMS, email, or phone).

4. Disclosure of your personal data

   We may disclose your personal data to any affiliated company or service providers who assist in delivering our services, processing transactions, responding to information requests, receiving and sending communications, updating marketing lists, analyzing data, providing support, or performing other activities.

   In particular, we share your personal data with MailUp Spa, VAT No. 01279550196, based in Milan at Via F. Restelli 1, 20124 Milan.

   Your personal data will be accessible to authorized personnel of the Sole Proprietorship Davide Zichichi and service providers acting on our behalf when necessary. It may be necessary to transfer your personal data from your country of residence to third countries where we operate. Some of these countries are covered by a European Commission adequacy decision, while others, such as the USA, are not. To ensure that your personal data is protected according to applicable laws, such transfers outside your country of residence or the European Economic Area (EEA) will comply with EU Standard Contractual Clauses, the EU-U.S. or CH-U.S. Privacy Shield Framework, Binding Corporate Rules, or other applicable legal mechanisms, a copy of which can be requested at privacy@zichichi.it.

   Additionally, we may share your personal data with third parties in relation to a potential or actual sale or restructuring of our business or any of our assets, in which case our customers’ personal data may be among the transferred assets.

   We will respond to requests for personal data disclosure when required by law or when we believe disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, regulatory request, or any other legal process to which we are subject.

5. Security

   We have implemented security measures to protect personal data from accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure, or access.

   While we take reasonable protection measures, we cannot guarantee that the personal data you provide will be 100% secure or that no data breaches will occur.

   By using this Website, you accept the inherent security implications of online transactions and will not hold the Sole Proprietorship Davide Zichichi or its data processors responsible for any data breaches that are not due to negligence.

6. Retention of personal data

   We generally retain your personal data only for the time necessary to achieve the purposes for which it was collected. Typically, we keep your personal data for 2 years from the end of our relationship or the last contact unless otherwise required by local law. However, in certain circumstances, we may retain personal data for longer periods, such as when required by legal, tax, and financial obligations.

   Additionally, in specific cases, we may retain your personal data for extended periods in compliance with applicable limitation laws to maintain an accurate record of your transactions with us in case of complaints or legal claims.

7. Your rights

   With respect to your personal data, you have the following rights:

   • Right to withdraw consent: Where applicable, you have the right to withdraw your consent to data processing at any time.
   • Right of access, rectification, and deletion: You have the right to request access to and receive a copy of all personal data we hold about you, to request the correction of any inaccuracies in your data, and to request the deletion of your personal data in certain circumstances. You can view and update most of this data online or by contacting us directly at privacy@zichichi.it.
   • Right to data portability: In certain circumstances, you have the right to receive all your personal data in a structured, commonly used, and machine-readable format and to request its transmission to another data controller when technically feasible.
   • Right to restrict processing: You have the right to restrict the processing of your personal data if:
     • You contest the accuracy of the data until we take sufficient steps to correct or verify its accuracy;
     • The processing is unlawful, but you do not wish for the data to be deleted;
     • We no longer need your personal data for processing purposes, but you require the data for legal claims;
     • You object to processing based on legitimate interests, pending verification of whether our legitimate interests override yours.

   If personal data is restricted in this way, we will process it only with your consent or for legal claims.

   • Right to object to processing based on legitimate interests: If data processing is based on legitimate interests, you have the right to object. If you object, we must stop processing unless we demonstrate overriding legitimate grounds or need the data for legal claims.
   • Right to object to processing for marketing purposes: If we process personal data for marketing purposes, you have the right to object at any time.

   Additionally, if you believe your personal data is being processed unlawfully, you have the right to file a complaint with a regulatory authority.

   For more information about your rights, to exercise them, or to submit complaints or inquiries regarding your personal data processing, please contact us at privacy@zichichi.it.

   We may request proof of identity and reserve the right to charge fees where permitted by law, for example, if your request is manifestly unfounded or excessive. We commit to responding as promptly as possible and within the applicable timeframe.

8. Changes to this Policy

   We may occasionally update this Policy to comply with new legal requirements or technical needs. The updated Policy will be published on the Website. We may also notify you of substantial changes and request your consent if required by law. We encourage you to visit this page periodically.